Frequently Asked Questions
Everything you need to know about the world's finest cutlery.
What makes GLOBAL knives different from other brands?
GLOBAL knives are unique because they are crafted from high-quality CROMOVA 18 stainless steel and feature a signature seamless construction. Unlike traditional European knives, they are ice-hardened and sharpened to a 15-degree angle for superior edge retention and precision.
How should I sharpen my GLOBAL knives?
We recommend using a ceramic water stone or a GLOBAL-specific pull-through sharpener. To maintain the professional edge, avoid using traditional diamond steels which can be too abrasive for the acute 15-degree blade angle.
Are GLOBAL knives dishwasher safe?
No, we strictly recommend hand washing your knives with mild dish soap and drying them immediately. The high temperatures and harsh chemicals in a dishwasher can damage the blade steel and cause spotting or corrosion.
What is your shipping policy for international orders?
We offer insured worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times vary between 5-10 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused product in its original packaging for a full refund or exchange.
Do GLOBAL knives come with a warranty?
Yes, all GLOBAL products are covered by a limited lifetime warranty against manufacturing defects and craftsmanship issues, ensuring your investment is protected for years of culinary use.