Returns & Exchanges
At GLOBAL Knives, we stand by the superior quality of our Japanese craftsmanship. If you are not completely satisfied with your purchase, you may return your unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the knife in its original protective sheath and box, ensuring it is securely padded to prevent damage or injury during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our warehouse inspects the blade for use or damage, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing